![]() ![]() Such returns may be subject to a restocking fee in all cases. If a product exceeds the TVTimeDirect 30-day return policy but has an extended Manufacturer's Warranty, it should be returned directly to the manufacturer following their instructions.įor rejected deliveries or returns of unwanted products, you must obtain approval from TVTimeDirect. Returns without an RMA# may incur an additional $5.00 charge.Īny returns that fall outside of our return policy will not be eligible for a refund or credit. To ensure a smooth return process, please make sure to include an RMA# (your order number) on the box. Please be aware that all sales are final for export orders. Please note that if the return is for a refund, the shipping and handling charges will not be refunded-only the cost of the item. However, if you are within the continental USA, we will cover the shipping costs for sending you a replacement. If you wish to return the product, you will be responsible for the shipping expenses. Here are the details regarding our return policy: ![]() In the event of receiving a defective item, we will replace it with a similar product upon its return to TV Time Direct. TV Time Direct provides a 30-day guarantee against manufacturer's defects starting from the date of delivery. We cannot accept returns on certain items such as products used on the mouth, or other parts of the body. Please use your order number and last name in the subject line of your message. If you are not completely satisfied with your purchase from TV Time Direct, please contact customer service at. What if I am not satisfied with my purchase?
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